Thrift Savings Plan's Service Representatives
If you have questions regarding the Federal Retirement Thrift Investment Board, the service representatives for the Thrift Savings Plan should be able to answer your questions. To contact an employee of the FRTIB, you may call 202-942-1600. If you need to discuss an issue regarding your TSP account, please call the TSP ThriftLine.
ThriftLine — 1-TSP-YOU-FRST
Automated Response System for TSP Account Holders
Available 24 hours a day, 7 days a week
From a touch-tone telephone, you can find out the latest information about the TSP (such as share prices and rates of return), as well as information about your TSP account. You can also request certain account transactions. You will need your TSP account number and your 4-digit TSP Personal Identification Number (PIN).
Talk to a Participant Service Rep
Available Monday-Friday 7:00 a.m. to 9:00 p.m., Eastern time.
Press 3 to speak to a Participant Service Representative (PSR) when calling the ThriftLine. PSRs handle questions about loans, contribution allocations, interfund transfers, designations of beneficiaries, and withdrawals.
From the 50 States, including the District of Columbia, the Virgin Islands, Puerto Rico, Guam, American Samoa, and Canada, call the following numbers toll free:
(for hearing-impaired participants)
International callers who cannot use the toll-free number should call (404) 233-4400 (not toll free).